The Belvidere/Boone County Communications Center provides 24 hour emergency and non-emergency communications support for multiple Police, Fire and EMS agencies. The 9-1-1 Telecommunicators performs a variety of public safety communications functions including answering 9-1-1 calls, non-emergency calls, entering data into the computer aided dispatch system as well as other computer systems and transmitting information via radio systems, phone and computer. The Belvidere/Boone County Communications Center responds to nearly 60,000 emergency and non-emergency Calls For Service per year and dispatches over 40,000 police calls and 10,000 Fire/EMS calls annually.
The Illinois Premise Alert Program (Public Act 096-0788) provides for Public Safety Agencies in the State of Illinois to allow people with special needs to provide information to police, fire and EMS personnel to be kept in a database. The information can then be provided to responders dealing with situations involving the Special Needs individuals.